What really makes a top casino? Think about it, what do players actually look for when signing up to a new casino? In short, a top casino needs to offer the whole package deal. The user experience needs to be seamless from start to finish.
The game selection has to be extensive, the bonuses need to be enticing, your safety and security have to be the number one priority, and everything else in between should function correctly. Let us now take a closer look at what makes a great casino.
A User-Friendly Layout
Once you launch a casino site, the first thing you’ll see it the user interface. You’ll be able to get a better idea of what’s up for grabs, the games, the welcome bonus etc. That’s why it’s essential that casino developers create an easy to use layout. Most importantly, all call to action buttons such as ‘Login’ ‘Register’ ‘Claim Bonus’ etc. should be labelled clearly.
The games need to be divided accordingly. It goes without saying that different players have different tastes. Some people like slots, others enjoy nothing more than a game of thrilling blackjack. Just imagine if all of these are just thrown into one section all together. Undoubtedly, players would have a tough time to find what they’re look for, hence, it’s great to also have a sub-menu for all the games that are available.
A Vast Game Selection
Slot central, the ultimate table game hub, immersive live casino, call it what you want. Simply put, a top casino should offer all of these games and more. Players should be able to browse through a wide selection of games until they decide what they like best. Even so, an online casino shouldn’t be limited for options. The sky certainly isn’t the limit!
Take slots for example. Retro games are making a great comeback. Solid titles like Starburst have been revamped, along with other staple fruit slots. Adventure slots need to have an interesting storyline to keep the player hooked on the action.
As for table games, the variations need to be enthralling. Since casino classics like roulette, blackjack, baccarat, and poker have been around for many years, gaming developers need to step it up a notch. A new release/variation shouldn’t be just like any other old blackjack game.
The same applies to live casino. Knowing that aspect is the crème de la crème of the online casino world, it has to exceed all expectations. Rooms should be ornate and luxurious, and the dealers should be both friendly and professional since the interactions are the main focus of live casino.
Enticing Bonuses and Promotions
A great casino should also offer some great goodies along the way. It all starts with the welcome bonus package, once newly registered players decide to hit the sign-up button. Without a doubt, the welcome bonus is a great incentive to kick things off with a bang. It’s a win-win situation; a casino gets a new player, while the player can reap the rewards simply for signing up.
But it shouldn’t stop there. A great casino should also offer additional casino bonuses and promotions. Sometimes, these can either be reload bonuses, weekly deals, monthly promotions, daily offers, refer to friend bonus, loyalty bonus etc.
Let’s be honest here, not everyone is comfortable sharing their bank details online. You just never know if you’re dealing with a legit company or if you’re on the way to getting scammed. Even if you have all the details needed that ensure that your casino of choice is legal, it’s okay to opt for other payment methods instead of your bank card.
Bearing this in mind, this is why a top casino should offer multiple payment options. Some of these include all credit and debit cards, e-wallet systems, pre-paid cards, cheque, and bank transfer. As long as players are happy and confident with their payment method, that’s all that matters.
Safety and Security
Your safety and security should never be compromised. At no point should you have second thoughts or bad gut feelings about sharing your personal details with an online casino.
That’s why it’s important that your preferred casino is licensed by either of the following: MGA, the UK Gambling Commission, the Kahnawake Gambling Commission, Curacao Egaming, or Gibraltar. Anything else should be dismissed – it’s a no brainer.
Unfortunately, the casino world is dealing with multiple blacklisted casinos that are ruining the experience for gaming enthusiasts. For starters, they do not comply with any of eCogra’s regulations, as their games are rigged. And the list goes on. Ultimately, you’re only risking losing all your winnings (if any), with an unlicensed casino.
Along with a valid license, a good casino should have the necessary advanced technologies to encrypt your data. This goes hand in hand with asking for proof of ID when requesting a withdrawal.
A Dedicated Customer Service Team
Players need to know that someone is there to help them out with any problems that crop up, at any time of day. That’s why it’s essential for a casino to offer the 24⁄7 live chat feature, besides an e-mail address and a telephone number.
As luck would have it, things like payment issue can very well occur at an awkward time of the day. Having the live chat can solve all problems in a jiffy.
The Opportunity to Play Whenever, Wherever
Sometimes, you just don’t fancy using your laptop. Other times you might be stuck in a long queue, or perhaps a friend might be running late. Bearing this in mind, the casino site, along with all the games, bonuses, payment methods, 24⁄7 live chat and everything else, should be optimized for mobile use.
Since there is a huge demand for the mobile market, a casino can’t afford to only offer the desktop experience. Besides the reasons we listed in this section, some people just prefer to use their phone or tablet to play casino games. In short, a casino also shouldn’t be limited in the gameplay experience offered. Bottom line, players should be able to enjoy there casino experience wherever and however they want.